Much of our business is 'word of mouth' recommendation and Roché believe this is testimony to our customer service and after sales support. We encourage potential customers to view existing installations to ensure complete piece of mind.
The office staff manage all incoming enquiries, supported by a 24 hour answering service.
Our Head Office, Factory and Showrooms are located in Oswestry, Shropshire. Please feel free to call in and discuss your requirements, if in the area.
All of our roller shutter products are manufactured in our purpose built factory in Shropshire. The systems are designed by our continental partners and fabricated by Roché to exact dimensions based on the client’s requirements.
Domestic Market Roché will never employ high pressure sales techniques, often typical in the home improvement market. Wherever viable, Roché will give an indication of cost over the telephone and Roche surveyors will visit your home to conduct a site audit at your convenience.
Commercial Market Services for commercial clients / specifiers include manufacture, supply and installation service. Additional services include site surveys / security audits, product design, after sales servicing and repair / insurance work.
Authority / Quality Manufacture and installation is quality assured to BS EN ISO 9001: 2000.
The company is a member of The Guild of Master Craftsman and The Fair Trades Association.
All domestic installation guarantees are underwritten by Homepro Insurance for complete peace of mind.